Head of Group Operations

Chris started working on the shop floor in coffin production back in 2008 as a sprayer/finisher for Terry Smith Limited, where he also learnt the core skills and processes for coffin manufacturing.

He then worked in all the production roles, gaining invaluable experience, especially in CNC programming. Added to this, he attended a whole host of external training courses that have provided him with a huge skillset in all aspects of manufacturing.

NEBOSH, Noise Assessment, Fire Management, and Environmental Management, whilst all the time focusing on process and technical improvements and adaptation through Lean Sigma Methodologies and Practices, resulting in a new factory layout.

Chris was promoted to Production Manager in 2016, receiving and implementing his ongoing training and expertise, whilst all the time meeting production targets, managing stock levels and safeguarding purchasing requirements. In 2021, he was promoted to Factory Manager, taking responsibility for all aspects of site management, including profit and loss, order processing, production, procurement, and staffing.

Following the retirement of Richard Mattey, Chris joined L T & R Vowles as General Manager in 2023. In 2026, Chris was promoted to Head of Group Operations for Jukes Group, overseeing operational performance and supporting the continued growth and strategic development of the group’s businesses.

Chris considers his priority is to work closely with Funeral Directors, ensuring the standards and needs of the families in their care are met fully and completely at what is a most sad and difficult time.

Phone: 01684 592212
Address: 26a Tamworth Street, Lichfield, Staffordshire, WS13 6JJ